Terms of Service

1Services

VetsonDoor provides veterinary consultation, treatment, vaccination, and related services at your doorstep. All services are delivered by qualified veterinary professionals based on appointments booked through our website or mobile application.

2Appointments and Bookings

• Users can book appointments online through our website or app.
• Appointment confirmation is subject to availability.
• We reserve the right to reschedule or cancel appointments due to unforeseen circumstances, emergencies, or operational reasons.

3User Responsibilities

• You agree to provide accurate and complete information about yourself, your pets, and your location.
• You must ensure safe access for our veterinary team at the time of service.
• You are responsible for following any post-treatment instructions provided by our veterinarians.

4Payments

• Service charges will be communicated before or during booking.
• Payment methods and terms may vary depending on service type.
• All payments must be completed as per the agreed terms at the time of service.

5Limitation of Liability

VetsonDoor strives to provide high-quality veterinary care. However, we are not liable for any indirect, incidental, or unforeseen outcomes that may arise despite proper treatment and care.

6Cancellation Policy

• Users may cancel or reschedule appointments within the allowed time frame.
• Late cancellations may be subject to charges depending on service type and scheduling.

7Privacy

Your personal and pet-related data is handled according to our Privacy Policy. We do not sell or share your data with third parties without consent.

8Service Area

VetsonDoor currently operates in Lahore and surrounding areas. Service availability may vary depending on location.

9Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of our services implies acceptance of the updated terms.

10Contact Us

For any questions or support, please contact: